Fix Linux Ledger Live USB Connection

Ledger Live - "All Good"
Ledger Live – “All Good”

When installing Ledger Live on Ubuntu 22.04 I ran into an issue where during the genuine check it would not find my device. It was not even prompting for a PIN or showing any activity and would simply time out eventually and fail the check.

It turns out that Ledger Live needs some udev rules to work correctly. In this quick guide I’ll cover how to set up and fix Ledger Live in Linux!

Hardware Used

Ledger Nano X
Ledger Nano X

This version of the Ledger has Bluetooth so you are able to use it with your cell phone Ledger Live app wirelessly. Also holds a charge and has a battery!


Getting Ledger Live for Linux

The official URL to get Ledger Live is:

The file will be a .AppImage file. You want to set this file to executable and run it like this (assuming you saved it to your Downloads folder):

cd ~/Downloads
chmod +x ledger-live-desktop-2.45.1-linux-x86_64.AppImage

You will very likely find that it will fail to connect to your device during the genuine check.

Fixing Udev Rules

By adding some udev rules to Linux we can fix the USB device permissions issue.

Here is the fix:

wget -q -O - | sudo bash

This is pulling from the official Ledger GitHub repository so the rules it adds are safe.

Once these are added relaunch Ledger Live and try now. You should meet with success!

Alternative Fix: Launch as sudo

You may also launch the Ledger image as sudo and pass it a special command:

sudo ./ledger-live-desktop-2.45.1-linux-x86_64.AppImage

This fix will work for some people but many of you will have GPU related errors. One way to work around it is to actually log completely out of your desktop as your regular user and actually sign in as root. It’s not fun or ideal but if the udev rule solution won’t work it’s an option.


I’m not sure why Ledger’s installer doesn’t take care of this. It seems to impact every Linux install unless they happen to be logged into the GUI as the “root” user already.

Nevertheless this fix got mine up and running and working perfectly!

Other Resources

You may also be interested in my Life as a “Ledger” Wallet Data Breach Victim article especially if you want to get even more upset at Ledger!

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11 months ago

> You know how when you go to web sites to download applications for Linux and it’s almost always a .deb package and sometimes a .rpm?

Actually (and I have to restrict this to GitHub – the source of the vast majority of my packages), I find more AppImages than anything else (which obviously means that the developer intended it as a “universal” solution). And I will note that the Ledger Live wallet itself (the source of the need for udev rules under discussion) comes as an AppImage.

> If you aren’t using a source-based distribution (and I would still argue that most people aren’t…

Well, I certainly can’t disagree with that. 🙂

> …almost everything that gets distributed is going to target those more convenient distributions.

Again, AppImages (by design) should cover a much wider variety of distributions that .rpm or .deb packages do (they have to work on systems based on both of those package managers, and more).

> I was pretty close.

I will give you partial credit for that. 🙂 I definitely don’t do simple cut and paste. I can become a bit of iconoclast with my machine, wanting to change things because I don’t like the way that developers (both distribution and upstream), did them. I have no systemd, no pulseaudio (no “Lennartware” at all, for that matter), no PAM, no *.kit. Too many people want to overcomplicate everything. Look at the difference between GRUB 1 and GRUB 2, for example (glad I could ditch the latter for EFI booting).

Everything even slightly related to any technology now seems to suffer from efforts to maintain compatibility with poor choices (having the benefit of hindsight) made in the past.

> I definitely respect your passion for wanting to share this fix and I’m sure this will actually probably help hundreds if not thousands of people over time.

The Ledger customer service representative said that she passed my rules on to the development team, so if they update their script to something similar to what I wrote, I will (justifiably) take credit for it. 🙂 But even if they just stick the rules on the support page as an alternative (which could save people a significant amount of time), I would find that enough of a reward for my efforts.

Thanks for your feedback.

11 months ago

> I mean the rules are from Ledger. They are available here. The description from Ledger:

Yes, I meant those, as well.

> By a small subset of Linux distributions I assume you mean the most popular ones such as Ubuntu / Debian / PopOS?

None of those three rank in the top five on the Distrowatch popularity ranking (admittedly an imperfect measure of actual use), though two of them do have significant history and mindshare (and by extension, influence in the way to “do things” on Linux).

> What Linux are you using here? I bet it’s going to be Arch.

Nice try, but wrong (I use a source-based distribution).

> I’d say if you are using Arch you should always assume that you are going to need way more configuration steps than everyone else.

Without going into a long rant (especially since making broad statements in this area would definitely represent going outside of my areas of expertise), I will make two claims.

1. Many desktop Linux distributions have moved to an almost Windows-like “convenience” approach to security (installing and starting more services automatically, for example). While I don’t know have broad knowledge of the methods used by many of those distributions to secure resources from hostile “users” (meaning every account in /etc/password, and not necessarily real people), on the surface, it would appear that granting access to hidraw devices (instead of everything USB), and restricting that access to users in the plugdev group (potentially) represents a more secure solution. Obviously, crypto wallets require an extremely high level of security.

2. More important (and easier to explain), a more general solution (that works everywhere) should rank ahead (in terms of preference) of a less general solution (that depends on speceficity of certain characteristics, even if relatively common).

> Nevertheless thanks for sharing this for those who may be using one of those types of flavors!

Yes, I wanted to make this solution easier for others to find. Even Ledger support wanted to know how I eventually solved the problem, as they apparently have a significant number of customers of that their own rules don’t work with.

11 months ago

The udev rules don’t work for me (they don’t address /dev/hidraw at all, which still lacks access permissions). Perhaps they work on a small subset of Linux distributions, but this rule (for the Nano S Plus) should work on any distribution (that uses a plugdev group for access to USB devices):

KERNEL=="hidraw*", SUBSYSTEM=="hidraw", ATTRS{idVendor}=="2c97", ATTRS{idProduct}=="0005|5000|5001|5002|5003|5004|5005|5006|5007|5008|5009|500a|500b|500c|500d|500e|500f|5010|5011|5012|5013|5014|5015|5016|5017|5018|5019|501a|501b|501c|501d|501e|501f", TAG+="uaccess", GROUP="plugdev", MODE="0660"

1 year ago

Thank you so much for posting this solution!

1 year ago

Thank you! Thank you! Thank you! I had a feeling it had somethig to do with udev rules. I was running it with sudo until I updated to the latest verison 2.50.1 which fails to load. These udev rules saved the day. Cheers!