Automation

Category page of all posts on the web site that are tagged as related to automation

Remove All Traces of Microsoft SCCM w/ PowerShell (By Force)

Microsoft’s System Center Configuration Manager (SCCM) seems to usually work pretty well for 95-97% of the computers at the environments I’ve worked in. Unfortunately for the remaining few percentage points of computers that SCCM is *not* working pretty well for when SCCM does break it does so spectacularly with style and pizzazz.

This guide will show you how to use PowerShell to remove all traces from the computer so you can perform a clean reinstall!

Disabling SCCM MDM Coexistence Mode (Unofficial Imperfect Workaround)

Microsoft recently added a feature called MDM coexistence into SCCM. Basically this makes SCCM shut off most of it’s functionality when a third party MDM is detected on the machine. You will see errors such as “You don’t have permission to install this software” when coexistence mode is enabled.

This post will outline a way I found to turn SCCM back on (with a caveat).

ServiceNow Automation Using Chrome Extension

I am releasing my Google Chrome extension with tools to automate many ServiceNow ticket tasks. 

It is a easily extendable extension in which you can autopopulate and autoroute tickets, automatically refresh your queues, play a sound when a new chat comes in, present hints and tips to agents, and many other features.

Every ServiceNow implementation is different so don’t expect to be able to drop this extension right in. To use it will require modifications specific to your implementation of ServiceNow.  If you understand basic Javascript you should be able to make use of this.  No APIs are used other than what is available in ServiceNow itself.

This tool was developed using the Chrome Developer Tools (Ctrl+Shift+I) to get fields and ids you will need to make the tool work. I do not recommend even attempting to use this unless you are a fairly experienced web developer.

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